PS Alt Text

Terms of Service

Last updated 23 September 2026

These terms are the agreement between you and PS Apps LLC for use of PS Alt Text. Installing the app means accepting them.

1. What the app does

PS Alt Text generates alternative text for images in your Shopify store using an AI vision model, and writes that text back to your store. It runs when a product changes, on a schedule you set, or when you start a scan yourself.

You need an active Shopify store and must grant the app the permissions it requests. Your use of Shopify remains governed by your agreement with Shopify.

2. The app writes to your store

This is the most important thing to understand before installing. PS Alt Text modifies your product and media data — that is its purpose. In particular:

Take your own backup before running an overwrite scan if that matters to you.

3. AI-generated text, and what it is not

Alt text is produced by an AI model. It is usually good and occasionally wrong: it may misidentify a product, miss detail that matters to you, or describe an image in a way that does not suit your brand.

You are responsible for the content published on your store, including alt text this app writes. We recommend reviewing what it produces — the Logs tab exists for exactly that.

PS Alt Text is a tool that helps with image accessibility. It is not a compliance service, and using it does not guarantee that your store meets WCAG, the ADA, the European Accessibility Act or any other standard. We make no representation that it does.

4. Plans, credits and billing

All charges are handled by Shopify and appear on your Shopify invoice. We never see or store your payment details.

You can change or cancel your plan at any time from the Plan tab, or by uninstalling. Cancellation stops future charges; we do not refund the current period, though if something has gone genuinely wrong, write to us and we will sort it out.

We may change pricing. If we do, we will give you at least 30 days' notice at the email address we hold for your store, and the change will not affect a period you have already paid for.

5. Acceptable use

You agree not to:

Custom instructions are passed to an AI provider and are also subject to that provider's usage policies.

6. Availability

We aim to keep the app running continuously, but it is offered without a guaranteed service level. It depends on Shopify's APIs and on an AI provider, and an outage at either will interrupt it. Maintenance may cause brief interruptions.

Queued work survives a restart, so a short outage generally delays generation rather than losing it.

7. Suspension and termination

You may stop at any time by uninstalling the app, which also erases your data — see the Privacy Policy.

We may suspend or terminate access if you breach these terms, if your use threatens the stability of the service for others, or if we are required to by law or by Shopify. Except where a breach is serious or unlawful, we will try to contact you first.

We may discontinue the app entirely. If we do, we will give at least 30 days' notice and refund any unused one-time purchases.

8. Your data and ours

Your store's content is yours. You grant us only the permission needed to process it in order to run the app, including sending images to an AI provider to be described.

The alt text generated for your store is yours to use however you wish. The app itself — its software, name and design — remains ours.

9. Disclaimer

The app is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the app's output will be accurate, complete or suitable for your purposes.

Some jurisdictions do not allow the exclusion of certain warranties, so parts of this may not apply to you.

10. Limitation of liability

To the fullest extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill.

Our total liability arising out of or relating to these terms is limited to the amount you paid us in the 12 months before the event giving rise to the claim.

Nothing here limits liability that cannot lawfully be limited, including for fraud, or for death or personal injury caused by negligence.

11. Indemnity

You agree to indemnify us against claims arising from your breach of these terms, your misuse of the app, or content you published using it — including alt text you allowed the app to write and then made public.

12. Changes to these terms

We may update these terms. For a material change we will give notice at the email address we hold for your store at least 30 days beforehand. Continuing to use the app after a change takes effect means accepting it; if you would rather not, uninstall.

13. Governing law

These terms are governed by the laws of the State of California, United States, without regard to conflict-of-law rules, and the courts located there have exclusive jurisdiction — except that either party may seek injunctive relief wherever necessary to protect its intellectual property.

14. General

If any provision is unenforceable, the rest survives. Our not enforcing a term is not a waiver of it. You may not assign these terms without our consent; we may assign them to a successor of the business. These terms, together with the Privacy Policy, are the entire agreement between us about the app.

Contact

PS Apps LLC
2108 N St, Ste N, Sacramento, CA 95816, United States
support@psapps.app